Yatharth Chopra · House of Marketing
Journal/Hospitality

Hospitality

Marketing for hotels, villas, resorts, and restaurants — direct bookings, brand uplift, and content that converts feed-scrolls into stays.

Hospitality is the practice we know best. Most of what is written here comes from work with boutique hotels, villa portfolios, and resorts where the marketing problem is rarely awareness — it is the share of bookings that arrive through an aggregator at a commission the property never agreed to. These guides cover the things that actually move that number: photography that shows the room honestly, a direct-booking path that is faster than the OTA, review and local-search discipline, and content built around a season rather than a calendar. The recurring theme is that hospitality marketing fails when it is run as social media with a property attached, and works when the brand, the content, and the booking experience are the same argument.

12 Articles
How We Work — Hospitality

What an engagement looks like here.

In practice, a hospitality engagement starts with the booking data rather than the brand deck. We look at what share of stays arrives direct, what the aggregators are costing in commission, which months are actually soft, and what the property looks like in the places guests decide — search results, map listings, the first four photographs. The brand work follows from that, because positioning a property without knowing where its demand comes from is guesswork. Most engagements then settle into a seasonal rhythm: production before the season, content and campaigns through it, and the quiet months used to build the library and fix the direct-booking path for next year.

If that is the kind of partner you are looking for, our process sets out how engagements are scoped and run, and selected work shows the shape in practice. The rest of the journal covers the neighbouring categories.